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Privacy Policy

This privacy policy sets out how WTG will process and protect your personal information that you may receive while using our services. This text will be presented in a transparent and understandable manner, how and through which channels we receive, process and use this information.

In addition, we provide you with several channels of communication which you can use if you have any questions regarding our processing of your personal data, thus having full control over the entire process.

Use of this site implies unconditional acceptance of the terms and conditions set out in this privacy policy, so we strongly recommend that you read this policy carefully before accepting these terms and conditions.

WTG reserves the right to modify this privacy policy to adapt it to new legal conditions, if any, and new industry practices.

Since the user guarantees that the information he has provided is accurate, reliable and truthful and undertakes to update it in time, WTG declines any responsibility for possible inaccuracies in the information provided by the user.

This website uses 8 languages, English, German, Romanian, French, Polish, Spanish, Russian and Ukrainian, and WTG assumes no responsibility for the consequences of the user’s misunderstanding of the information due to insufficient language skills or incorrect translation of the text given here.

Warning for minors

In accordance with the current changes of regulations, we inform you that if the age of the user is less than 14 years, the mandatory condition is the consent of parents or guardians to the processing of personal data of a minor.

In no case may the data on the professional, economic or personal situation of any family member be obtained from a minor without their consent.

If you are less than 14 years old and have entered this site without prior notice to your parents, you must not register as a user.

Normative framework

WTG has brought its website wtgspain.com in line with the requirements of the new Organic Law 3/2018 on the Protection of Personal Data and the Enforcement of Digital Rights (LOPDGDD).
Moreover, the website complies with the Regulation (UE) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals (RGPD) and with Law 34/2002 of 11 July on Information Society Services and Electronic Commerce.

The person responsible for the processing of your personal data

Company WTG with TIN ESY6413318-N, registered at C/ Niagara, 63 Local 60/Pb, 03189, Orihuela Costa (Alicante). You can contact the responsible person by phone +34 965 020784 or by e-mail sales@wtgspain.com
 

The principles we apply to your personal information

When processing your personal data, we apply the following principles, which are consistent with the requirements of the new European regulations on the processing of personal data:

  • The principle of justice, loyalty and transparency. We always ask for your consent to the processing of your personal data if it is used for specific purposes, which we inform you about in advance.

  • The principle of data minimization. We only request the necessary data in strict accordance with the purposes for which it is required. We try to use a minimum amount of data.

  • The principle of data retention time limitation. The period of data storage is limited by the time necessary for their processing, in accordance with the purpose of their use. We inform you about the storage period of data. In the case of users, we periodically check our lists and delete registers that have been inactive for some time.

  • The principle of integrity and confidentiality. Your data is processed in such a way as to guarantee the necessary level of security as well as confidentiality. We take all necessary precautions to prevent unauthorized access to or use of our users’ data by third parties.

DATA COLLECTION: OBJECTIVES/LEGAL FRAMEWORK/TIME LIMITS

FORM OF COMMUNICATION / ENFORCEMENT OF RIGHTS

Objectives

Our agent will contact you to: process requests, answer your questions, consider complaints and comments about the services provided through our website.

Legal basis

The legal framework is of legitimate interest to answer your questions and address your complaints.
In the event that an agent contacts you to resolve incidents related to your request, the legal basis will be the execution of the sales contract.
In case of consultation regarding your rights, the legitimacy of the data processing is ensured by compliance with legal obligations on our part.

Storage Terms

The period of data storage in this case is unlimited: data will be stored until you exercise your right to withdraw it by using the available channels of communication.

Mandatory data

Name, phone number, email

Category

Identifying data

Assignment of rights

In some cases, there may be an assignment to a hosting company (see the assignment department).

 

COMMENT FORM

Objectives

Leave a comment about our products and services and publish it on our website.

Legal basis

The legal basis for processing your data in this case is your prior consent to the publication of your comment by accepting the terms of this privacy policy.

Storage Terms

The period of data storage in this case is unlimited: data will be stored until you exercise your right to withdraw it by using the available channels of communication.

Mandatory data

Name, phone number, email

Category

Identifying data

Assignment of rights

In some cases, there may be an assignment to a hosting company (see the assignment department).

 

RESERVATION FORM

Objectives

Managing reservation requests for various products offered on the site.

Legal basis

The legal basis in this case is your consent to implement the reservation, as well as the conclusion and implementation of the contract.

Storage Terms

Data retention period is 6 years in accordance with legal, tax and trade obligations.
The data associated with your payment cards has an unlimited shelf life: it is stored until you request us to delete it, exercising our right to limit the use of your personal data.

Mandatory data

Name, phone number, email

Category

Identifying data

Assignment of rights

In some cases, there may be an assignment to a hosting company (see the assignment department). In some cases, rights may be assigned to banks and financial institutions (see the assignment department).

 

SUBSCRIPTION FORM (NEWSLETTER)

Objectives

Manage your subscription to our newsletter, which may contain offers, news and other information that we think may be useful to our customers.
Keep in mind that processing this data may require an analysis of your user profile in terms of your preferences.
Updates will be sent to you via electronic channels or regular mail.

Legal basis

The legal basis in this case is your consent to use them when implementing a subscription to our newsletter by ticking the appropriate box – your consent to the terms of this privacy policy.

Storage Terms

The retention period of your data in this case is unlimited: it is stored until you request us to delete it, exercising our right to limit the use of your personal data.

Mandatory data

E-mail.

Category

Identification data

Assignment of rights

In some cases, there may be an assignment to a hosting company (see the assignment department).
In some cases, there may be an assignment to a hosting company (see the assignment department).

 

FORM OF COLLABORATION

Objectives

Search for partners to sell new and secondary housing from WTG Spain

Legal basis

The legal basis in this case is the legal interest of the person responsible for the search for partners to sell primary and secondary real estate from the company “WTG Spain”. In addition, it is assumed that there is a consent expressed by default by a person who provides his or her data voluntarily and without a request from the responsible person so that the latter can send him or her a sample cooperation agreement by e-mail.

Storage Terms

The retention period of your data in this case is unlimited: it is stored until you request us to delete it, exercising our right to limit the use of your personal data.

Mandatory data

Name, phone number, email

Category

Identification data

Assignment of rights

In some cases, there may be an assignment to a hosting company (see the assignment department).

 

YOUR RIGHTS AND THEIR EXERCISE

Access right

To be informed about your personal data that we use.

Right to make amendments

You may edit, correct, update and supplement any of your personal data that you find inaccurate.

Right of cancellation

You can at any time request to remove your personal data from our system.

Right to Objection

You have the right to express your disagreement with the processing of your personal data, except in cases where the legal basis for this is based on a legitimate interest and the exercise or proceedings of possible claims.

The right to restrict data processing

You may request a restriction on the processing of your personal data. In this case, they will be saved only for the purpose of implementing or litigating claims.

Right to transfer data

In case it is technically possible, you may request the transfer of your personal data to another person responsible for its processing.

 

You can exercise your rights by sending an e-mail to sales@wtgspain.com, indicating as a subject “Rights under the Data Protection Act” and confirming your identity through any official document. Contact details of the Data Protection Officer in charge: Serghei Sohatchi, C/ Niagara, 63 Local 60/Pb, 03189 – Orihuela Costa (Alicante), Spain. e-mail: sales@wtgspain.com, tel: +34 965 020784

The interested persons will also have the right to judicial protection and to lodge complaints to the supervisory authorities, in this case – www.aepd.es, if they consider that the processing of their personal data was performed in violation of the Regulation.

Data privacy and security

We at wtgspain.com promise to always process your personal data strictly in accordance with the purposes for which we collect it and not to use it for other purposes, unless you give your consent.

WTG has taken all the necessary organizational and technical measures to prevent the unauthorized use of your personal data both by the company itself and by third parties.

With regard to the confidentiality of your personal data, WTG promises to take the necessary measures to guarantee that access to your personal data, both from the companies themselves and from partners and service providers, will be carried out in accordance with the necessary security requirements and the norms prescribed by the current legislation on data protection.

This site has an SSL certificate. It is a security protocol that provides complete and reliable processing of your data, in other words, the transfer of data between the service and the user, as well as feedback, fully encrypted and encoded.

Despite all the measures taken, WTG cannot guarantee absolute security on the Internet and cannot completely rule out the possibility that confidentiality may be compromised in case of fraudulent actions by third parties. If there is a security breach, WTGfollows an incident notification protocol designed specifically for such cases

ASSIGNMENT OF RIGHTS TO THIRD PARTIES

In some cases, in order to fulfill the above described purposes, we have to provide our partners with access to your personal data.
All of them comply with legal requirements to guarantee an adequate level of security when processing your personal data, providing guarantees through the acceptance of contracts and certification:

  • Contractual provisions (contracts of those responsible for data processing)

  • Compliance with PrivacyShield certification requirements (for service providers in territories outside the European Economic Area whose legislation has lower requirements for data protection).

Partner companies

Blau Abogados SL

Legal and tax services, opening a bank account, obtaining a foreigner’s number (NIE), etc.

Technological services

SV Media Production y

Hosting and maintenance of the site
Hardware maintenance and system administration

Financial institutions

 

Management of payments, receipt and return of payment

Marketing/Advertising

SV MEDIA PRODUCTION

Management of subscription and newsletter distribution. Management of remarketing.

Consultants

 

Consulting and inspections

You can contact us at any time to get more detailed information about our service providers through available channels.

Privacy Policy updated 26/08/2020

PRIVACY POLICY SOCIAL NETWORKS

1. INFORMATION TO THE USER

Who is responsible for the processing of your personal data?

WTG, hereinafter, RESPONSIBLE, informs the USER that it has proceeded to create a profile on the Social Networks Facebook, Instagram, Twitter, LinkedIn, Youtube, Vimeo and Google+, which is responsible for the processing of the personal data of the user that is carried out in said social networks and informs you that this data will be treated in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and the Organic Law 3/2018, of December 5 (LOPDGDD), for which the following information on the treatment is provided:

For what? do we process your personal data?

End of treatment: maintain a relationship between the USER and the CONTROLLER that may include the following operations:

  • Process requests and inquiries made to the person in charge

  • Report on activities and events organized by the person in charge

  • Inform about products or services offered by the person in charge.

  • Interact through official profiles.

Why can we process your personal data?

Legal basis of the treatment: article 6.1.a GDPR, the interested party has given their consent to the processing of their personal data for one or more specific purposes. The USER has a profile on the same social network and has decided to join the social network of the RESPONSIBLE, thus showing interest in the information published in it, therefore, at the time of requesting to follow our official profiles, you provide us with your consent to the processing of personal data published in your profile.

The USER can access the privacy policies of the social network itself at any time, as well as how to configure your profile to guarantee your privacy.

The CONTROLLER has access to and treats that public information of the USER, especially her contact name. These data are only used within the social network itself and will only be incorporated into a file of the CONTROLLER when necessary to process the USER's request.

How long will we keep your personal data?

Data retention criteria: They will be kept as long as the USER does not revoke the consent given as indicated in this privacy policy.

To whom do we provide your personal data?

Communication of data: the information provided by the USER through the social networks of the RESPONSIBLE, including their personal data, may be published, always depending on the services that the USER uses. , so you can remain at the public disposal of other third-party users of social networks. From the profile of each social network, the USER can configure what information wants to make public in each case, see the permissions that have been granted, remove or deactivate them, like any third-party application that you no longer want to use.

There is no communication of personal data to third parties outside the social network is foreseen except, if it is essential for the development and execution of the purposes of the treatment, to our service providers related to communications, with which the CONTROLLER has subscribed the confidentiality and treatment manager contracts required by current privacy regulations.

What are your rights?

Rights that assist the USER: they can only be satisfied in relation to that information that is under the control of the CONTROLLER.

  • Right to withdraw consent at any time.

  • Right of access, rectification, portability and deletion of your data, and of limitation or opposition to its treatment.

  • Right to file a claim with the control authority (www.aepd.es) if you consider that the treatment does not comply with current regulations.

Contact information to exercise your rights:

WTG: C / Niagara, 63 Local 60 / Pb, 03189, Orihuela Costa (Alicante), Spain. Email: sales@wtgspain.com

2. USE OF THE PROFILE

The RESPONSIBLE will carry out the following actions:

- Access to public information of the profile.

- Publication in the USER's profile of all the information already published in the social network of the CONTROLLER.

- Send personal and individual messages through the social network channels.

- Updates of the status of the page that will be published in the USER's profile.

The USER can always control his connections, eliminate the contents that no longer interest him and restrict with whom he shares his connections; for this you must access your privacy settings.

3. PUBLICATIONS

The USER, once he is a follower or has joined the social network of the RESPONSIBLE, may Publish comments, links, images, photographs or any other type of multimedia content supported by it. The USER, in all cases, must be the owner of the published content, enjoy copyright and intellectual property rights or have the consent of affected third parties.

Any publication on the social network, whether texts, graphics, photographs, videos, etc., is expressly prohibited. that violate or are likely to violate morality, ethics, good taste or decorum, and / or that infringe, violate or violate intellectual or industrial property rights, the right to the image or the Law.

In these cases, the CONTROLLER reserves the right to immediately withdraw the content, without prior communication, being able to request the permanent blocking of the USER.

The CONTROLLER will not be responsible for the content that a USER has freely published.

The USER must bear in mind that his publications will be known to other users, so that he himself is the main responsible for their privacy.

The images that may be published on the social network will not be stored in any file by the RESPONSIBLE, but they will. that will remain in the social network.

4. DATA OF MINORS OR PEOPLE WITH SPECIAL CAPACITIES

Access and registration through the RESPONSIBLE'S social networks is prohibited to minors under 18 years of age. On the other hand, if the USER has special abilities, it will be necessary the intervention of the holder of parental authority or guardianship of him, or of his legal representative by means of a valid document that proves the representation.

The RESPONSIBLE will remain expressly exonerated from any liability that may arise from the use of social networks by minors or people with special abilities. The social networks of the RESPONSIBLE do not consciously collect any personal information from minors, therefore, if the USER is a minor, they should not register, or use the social networks of the RESPONSIBLE or provide any personal information.

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